Reference

How xv66 Handles Your Personal Information

When you open an account with us and use local payment methods like bKash, Nagad, or Rocket, you share personal information — and this policy tells you exactly what we collect, why we hold it, and how you can request changes or deletion.

Account data kept securebKash, Nagad, Rocket payment recordsYour right to request data changesNo data sold to third partiesClear contact path for privacy queries
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xv66 How xv66 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy queries move faster when you send the right details upfront — your registered email address, the mobile number tied to your bKash or Nagad wallet, and a short description of what you are requesting. Our team reviews privacy requests separately from general account support, so use the dedicated privacy contact path below rather than the general chat queue.

Privacy Email Send data access, correction or deletion requests to our privacy email. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — linked to your account.
Live Chat Reach our account support team through live chat on the site. For privacy matters, ask the agent to escalate your query directly to the privacy review queue.
Account Settings Path Some data corrections — like updating your registered mobile number or email address — can be started from within your account settings before a formal request is needed.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at xv66 is built around the account and payment flows you actually use. SSL encryption covers every page session, every login attempt, and every payment submission — whether you are depositing via Rocket or checking your withdrawal status after a live casino round. Here is what that looks like in practice across the four areas that matter most to your account.

Cookies and Session Tracking

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings in your browser; disabling them may affect how account pages load on mobile.

Account Security and Login

Login attempts trigger OTP verification to your registered mobile number. If a login comes from an unrecognised device or location, we pause access until you confirm it is you.

Payment Data Retention

Transaction records tied to bKash, Nagad and Rocket payments are kept only as long as required by the applicable rules of the regions we serve, then deleted or anonymised.

Requesting Data Changes

Write to our privacy contact address with your account email and wallet reference. We confirm receipt within a reasonable period and notify you when the correction or deletion is complete.

Common Questions About Your Privacy on xv66

These are the questions we get most often about personal data, account records, and your rights as someone using the platform from Bangladesh. Availability of the platform itself depends on your local law and the eligible regions we serve — and the same applies to how regional data rules affect your specific rights.

We collect your name, email address, mobile number, and the payment identifier you use — your bKash, Nagad or Rocket wallet reference — to create and verify your account.

Your bKash, Nagad and Rocket payment details are processed solely to complete the transaction you initiated. We do not sell or share this data with unrelated commercial parties.

Email our privacy contact address with your registered mobile number and account email. We will confirm receipt and send you the data we hold within a reasonable timeframe.

Yes. Send a deletion request to our privacy email. Note that some records — such as transaction history linked to Nagad or Rocket payments — may need to be retained under applicable regional rules before full deletion.

Cookies keep your session active and remember lobby settings. You can disable them in your browser, but some account pages — particularly on mobile — may not load correctly without them.

After account closure, data is retained only as long as required by the rules of the eligible regions we serve. Once that period lapses, personal records are deleted or anonymised and no longer accessible.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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